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Trust in media

Reuters editor-in-chief Alessandra Galloni on talent, trust and evolving business models

The news agency provides trusted information to newsroom clients and financial operators. But now it is eyeing up opportunities to go direct to readers

Posted by Jacob Granger on 21/04/23

Futureproofing your newsroom: understand your USP in a crowded space

Journalism innovators at the Society of Editors' Future of News event say that the bustling attention economy forces news outlets to prioritise user needs and experimentation

Posted by Jacob Granger on 15/03/23

Journalists among the least trusted people, says Edelman study

The media is caught in a cycle of distrust and it is not helping depolarise the information ecosystem

Posted by Jacob Granger on 18/01/23

Media Moments 2022 special with Peter Houston of Media Voices

This year has seen shake-ups across advertising, subscriptions, trust and newsletters. Get your newsroom prepared for 2023 with insights from the wrap-up report for the media industry

Posted by Jacob Granger on 16/12/22

Predictions for journalism in 2023: audience expectations and user needs

Trust towards, interest in, and willingness to buy the news all stand in the balance next year. Newsrooms with the best listening skills will come out top

Posted by Jacob Granger on 12/12/22

Improving media literacy could boost trust towards the news, IMPRESS report suggests

The public cannot trust what they do not understand. Newsrooms must start being more transparent with how the news is made and how complains are handled

Posted by Jacob Granger on 02/12/22

Gina Chua, executive editor of Semafor, on a new brand of transparent journalism

The startup founded by media stars launches this week, aiming to tackle low trust and high news avoidance. But have we not heard that before?

Posted by Jacob Granger on 20/10/22

News on digital platforms is trusted less, new study finds

The latest research by the Reuters Institute shows that people are more sceptical of information found on Facebook, Google, WhatsApp, and YouTube. What does it mean for newsrooms?

Posted by Jacob Granger on 22/09/22

Upgrade your journalistic practices to tackle climate crisis

A new charter encourages media professionals to scrutinise lobbies, investigate causes of climate events and inform on solutions to ecological emergency

Posted by Anne-Sophie Novel on 21/09/22

How can newsrooms step back and truly listen to their readers?

Taking a breather from the non-stop news cycle and actively listening to your audience can reveal which stories they want, how they want them and whether they are willing to pay for them

Posted by Jacob Granger on 12/08/22

Can reader call-outs close the gap between newsrooms and audiences?

Political crises are a chance for news outlets to listen to their readers in order to (re)gain trust

Posted by Tassos Morfis on 13/07/22

Mary Walter-Brown, CEO of News Revenue Hub, on loyalty strategies

At a time of low trust in the news and a lack of willingness to pay for it, what can be done to encourage reader donations - even for the most resource-scarce newsrooms?

Posted by Jacob Granger on 01/07/22

Five questions for every newsroom to ask themselves on World Press Freedom Day

World Press Freedom Day is a reminder of why democracy and a free press matter. But conversations about safety, sustainability and sourcing need to be an all-year priority

Posted by Catherine Edwards on 03/05/22

Why autistic people can be great journalists

Diagnostic criteria often focus on the things an autistic person cannot do, rather than what they excel at. So, what are the benefits of being an autistic journalist?

Posted by Isla Whateley on 23/02/22

How to report on neurodiversity

Sensitive reporting on conditions like autism, dyslexia and ADHD can promote a wider understanding and help fight stereotypes

Posted by Fern McErlane on 08/02/22

Tip: Build trust with your sources

How to maintain healthy relationships with those who make your stories possible

Posted by Jacob Granger on 07/02/22

The truth sandwich: how to cover falsehoods from official sources

"Just reporting" what was said does not cut it anymore. Journalists need to fact-check official statements before repeating them to stop perpetuating misinformation

Posted by Joseph Cummins on 02/02/22

New campaign challenges Twitter to explain its "arbitrary" verification of freelance journalists

As prominent journalists are being rejected for blue ticks, two freelancers are calling on the platform to make the verification process fair and transparent

Posted by Marcela Kunova on 14/12/21

Improving relationships between journalists and academics - Newsrewired special

Newsrooms rely on scholars for research on industry trends but they are often reluctant to work with academia. In the end, everybody misses out. But it does not have to be that way

Posted by Jacob Granger on 28/10/21

Tip: Use simple formats to cover emotionally-charged topics

FAQs and Q&As can help minimise perceptions of bias when writing about topics that generate strong opinions

Posted by Sage De-Hayes on 23/09/21

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