Credit: Photo by Adam Solomon on Unsplash
It might be tucked away at the head or foot of the webpage, but the 'contact us' section should not be downplayed.
This is all the more important for a news website. As Lynn Walsh writes in Trusting News newsletter, the openness of a 'contact us' page can have an impact on audience trust and interaction. Here, she provides tips for creating an effective 'contact us' section.
"Make it easy for people who come to accomplish a specific task by listing the general information first (news tip email address, correction form, etc.). Then have the staff bios with contact information below," she writes.
Free daily newsletter
If you like our news and feature articles, you can sign up to receive our free daily (Mon-Fri) email newsletter (mobile friendly).
Related articles
- RISJ Digital News Report 2024: Three essential points for your newsroom
- RISJ Digital News Report 2024: Five trends to watch in the UK
- The Journalism Trust Initiative is rewarding transparent and trustworthy news
- Building trust during 2024 elections with live-blogging and fact-checking
- New blockchain verification tool to help fight the use of deep fakes in elections
