Fiona Scott Media Consultanccy

Growing technology company WestSpring is ringing the changes by appointing experienced operations director Victoria Parker as their new chief operating officer. 

Victoria (43) has come to the South West company following a 20-year career at a specialist technology recruitment company in Swindon where she rose to director level. She was headhunted as an expert to help WestSpring as it manages its exceptional growth.

My vision for my new role is to ensure WestSpring operates efficiently and to create a stable operational platform upon which the business can grow. The team have done a brilliant job so far – we have happy customers, virtually all new business comes from referrals and (probably most importantly) everyone cares about the work they are doing and the success of the company as a whole. 

Executive chairman James Phipps said: “We are delighted we have been able to attract the calibre of leader in Victoria to WestSpring. We are a high growth business and as we continue to grow the experience and leadership Victoria will bring will be indispensable to us being able to continue that growth. Our shared values and focus on the community is a key reason for her joining us as this exciting time.”

Victoria will also be working with the WestSpring team to become ISO accredited and she admits that it has taken an amazing opportunity to tempt her away from a job she has enjoyed since she was in her early 20s.

“This was a big move for me – I wanted to push and challenge myself, give myself an opportunity to learn new things within a new industry, within an organisation that cared about people and supporting our local community.”

WestSpring is a Bristol-based company which is expanding rapidly and in the last year alone has seen growth of more than 30 per cent and revenue for the year will be close to £4 million. 

Founders Jase Small and Phil Cater have recently asked South West entrepreneur James Phipps to become their executive chairman to assist their growth and expansion. The appointment of Victoria is the next phase in their expansion plans. The team hopes to open a satellite office in Swindon later in 2025. 

Phil said: “We’re very excited to have Victoria come and join the team and as we continue to focus on our service and technology offering to our clients we are ensuring that we have the best talent in the south west to facilitate that.”

Being Swindon-based, Victoria also brings local knowledge of the Wiltshire business landscape. At home, she is also involved as a volunteer with the not-for-profit organisation The Platform Project where she is chair of the board. The Platform Project focuses on providing young people with real world business skills and experiences to support their transition into work. 

WestSpring provides strategic managed IT solutions, with service excellence a priority, establishing long lasting partnerships with businesses in the UK. The team recently won the Customer Loyalty trophy in the 2024 Lloyds Bank Business Excellence Awards.  Their clients include Halo Leisure, Circadian Trust, Method Consulting and Precision Resource Group.

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