bbc.co.uk/complaints will publish details of complaints and any action taken, as well as corrections. The new code of practice will also be published on the site.
"The reforms announced today are part of a programme of change to improve the BBC's accountability to licence payers," said BBC chairman Michael Grade.
"The changes mean greater objectivity, fairness and transparency when the BBC receives a complaint."
More news from dotJournalism:
BBC 'doesn't get the message'
BBC gets first dibs on Graf
BBC reveals digital vision
BBC ruffles commercial feathers
See also:
BBC Complaints: http://www.bbc.co.uk/complaints
Guardian: http://www.guardian.co.uk/uk_news/story/0,3604,1254045,00.html
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